Technical Support

Support & Service to Your Existing PABX Telephone system

We offer Support and Services to an immense range of phone systems that exist on the market, allowing us to be leaders in Maintaining and Servicing existing phone system installations. Some common systems we service include:



Our technology leadership, business understanding and extensive experiences make us one of the market leader’s in support and maintenance. Based on the combination of Ericsson’s flexible support portfolio, our pro-active way of working and our focus on the customer’s business, we can provide operational expenses reductions as well as revenue protection. Our optimal and unique experience of local and global expertise guarantees our agreed service level.

Call us to discuss your individual requirements, we provide:


  • Help Desk
  • Phone Support
  • Troubleshooting
  • Remote Dial-in 24/7
  • PABX/Phone System Repair Work
  • PABX System Upgrades
  • Phone System Expansions
  • 24/7 On Site Call out Service
  • Maintenance Plans provide you with peace of mind with limited downtime
  • 24/7 or custom hours


We provide services in Sydney, Brisbane, Melbourne, Adelaide, Canberra, Perth and Australian regional Areas.

For further information regarding our above services or any services to your Phone Systems not mentioned above contact us via your prefered method below.

The Ericsson User Group Support Service
Level 7, 6 Help Street, Chatswood NSW, Sydney, Australia, 2067

Nation-Wide support: 1300 765 543
Phone: +61 2 9412 2100
Fax: +61 2 8003 9840
E-mail(Customer Support):

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